Updated January 21, 2022
San Jose Theaters is excited to welcome you back for live entertainment, concerts and events. See you soon at the San Jose Civic, Center for the Performing Arts, Montgomery Theater and California Theatre.
ENTRY REQUIREMENTS
Please see your event pages for specific entry requirement details as stricter guidelines may apply. Failure to comply with these mandates may result in loss of privileges to attend an event.
The current and upcoming City of San Jose, Santa Clara County, and State of California event requirements are listed below.
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Effective |
Effective |
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| Proof of Vaccination & Negative COVID-19 Testing | EVENTS OVER 500 ATTENDEES per State of California and City of San Jose Orders.
Ages 12+ years require proof of full vaccination. Negative COVID-19 tests are not allowed to be used as a substitute for proof of vaccination unless they are accompanied by a religious or medical exemption as outlined in the City of San Jose FAQs. Ages 2-11 years require proof of full vaccination or proof of a negative COVID-19 test . Exemption letters not needed. Note: When applicable and per State requirements, negative COVID-19 tests must be conducted one day prior for antigen tests and within two days for PCR tests. EVENTS UNDER 500 ATTENDEES per City of San Jose Orders. Ages 12+ years require proof of full vaccination. Negative COVID-19 tests are not allowed to be used as a substitute for proof of vaccination unless they are accompanied by a religious or medical exemption as outlined in the City of San Jose FAQs. Ages 11 years and below are exempted. Note: When applicable and per State requirements, negative COVID-19 tests must be conducted one day prior for antigen tests and within two days for PCR tests. |
The City of San Jose requires all individuals eligible for a COVID-19 vaccine entering the event with 50 or more people to provide either:
Children: Those ages 5 and above are no longer exempted and will need to show proof of negative test or vaccination. Children under the age at which vaccinations are not yet approved for emergency use by the FDA are exempted. As of January 11, 2022, this only includes children under 5 years of age. Testing: If a fully vaccinated attendee or performer is eligible for a booster but has not received or is in the process of obtaining; they will need to provide a negative COVID-19 Test result for entry. Negative COVID-19 testing must be conducted within one (1) day for antigen tests and within two (2) days for a PCR tests. Test results must be presented in printed or digital form and include full name, date and time of test, along with a photo ID (18 years or older). |
| PHOTO IDS
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Photo IDs required with Vaccination + Booster and test records for those ages 18+ years. | Photo IDs required with Vaccination + Booster and test records for those ages 18+ years. |
| MASKS | Masks are required to be worn indoors per Santa Clara County Order, effective August 2, 2021. Additional details below in the Masks section.
Types of masks not allowed: gaiters, bandanas, and masks with valves. |
Masks are required to be worn indoors per Santa Clara County Order, effective August 2, 2021. Additional details below in the Masks section.
Types of masks not allowed: gaiters, bandanas, and masks with valves. |
There are several ways to prove that you’re fully vaccinated. Find all options in the CDPH Vaccine Record Guidelines and Standards.
STRICTER GUIDELINES
Stricter guidelines may apply for your event at the discretion of the artist, promoter, or event organizer. Please confirm details via your event’s social media, website, or email notices that may provide additional instructions closer to the event.
Current stricter guidelines in place:
- Broadway San Jose shows have additional requirements for entry; including the requirement that children under age 12 must be fully vaccinated or provide proof of a negative molecular COVID-19 test (RT-PCR or NAAT) taken within 2 days prior to entering the theater. Please visit Broadway’s Safe & Clean Commitment for additional details.
- Opera San Jose: This section is being updated. Please see OSJ’s Health & Safety for additional details.
- Symphony San Jose: This section is being updated. Please visit Symphony San Jose for additional details.
PROOF OF VACCINATION & BOOSTERS
- Proof of full vaccination AND up-to-date booster.
- Proof of full vaccination, not yet eligible for booster. Individuals not eligible for boosting are considered fully vaccinated and don’t need a negative test.
- Proof of full vaccination, eligible for booster but has not received. Individuals eligible and not yet boosted will only be allowed entry with a negative COVID-19 test (see testing section below).
- Partially or unvaccinated individuals will only be allowed entry with a negative COVID-19 test (see testing section below).
“Fully Vaccinated” and “Full Vaccination” means two weeks after completing the entire recommended series of vaccination (usually one or two doses) with a vaccine authorized to prevent COVID-19 by the United States Food and Drug Administration (FDA), including by way of an emergency use authorization, or by the World Health Organization (WHO).
Eligible Individual for Booster means that a person is not only Fully Vaccinated but has also obtained any booster doses of a COVID-19 vaccination for which they are eligible as authorized or approved by the FDA, including by way of an emergency use authorization, or by the WHO.
CDC Booster Eligibility Requirements are as follows:
- Pfizer or Moderna Vaccines = 5 Months after completing the primary COVID-19 vaccination series.
- Johnson & Johnson’s Janssen = 2 months after receiving the J&J/Janssen COVID-19 vaccination.
- If a fully vaccinated individual is not yet eligible for a booster they are considered fully vaccinated until eligible to do so.
Accepted Forms for Proof of Vaccination + Booster
- A CDC vaccination card or similar documentation issued by another foreign governmental jurisdiction;
- A photo of a vaccination card as a separate document, or stored on a phone or electronic device;
- Documentation of vaccination from a healthcare provider;
- A personal digital COVID-19 vaccine record with a QR code that scans to display name, date of birth, vaccine dates and vaccine type.
COVID-19 TESTING
Effective December 2021, the San Jose Theaters accepts negative COVID-19 test results from both PCR and FDA approved Antigen test when applicable by the State or City orders:
- Per the State and when applicable to eligible attendees, negative COVID-19 testing must be conducted within one (1) day for antigen tests and within two (2) days for a PCR tests. Results of the test must be presented prior to entry into the theater.
- Negative COVID-19 tests are allowed to be used as a substitute for proof of vaccination. This includes any person (performer, player, attendee, etc.) inside the building during the event
- The negative test result requires the attendee’s full name, date, and time of test. Printed or digital results must be presented with a photo ID for attendees 18 years or older.
PCR Testing: Attendees can schedule their COVID-19 tests with their medical providers or find resources through their city or county. Santa Clara County offers free testing options at sccfreetest.org or by calling (408) 970-2000 to find a testing location. Additional city resources can be found at covidtesting.cityhealthuc.com.
Antigen Testing: Attendees can acquire an at-home FDA approved rapid antigen test kit with instructions on how to administer and register the results online. Visit the FDA’s website for a full list of accepted COVID-19 antigen tests. Note: Broadway San Jose does not accept antigen tests for entry. See Please visit Broadway’s Safe & Clean Commitment for additional details.
MASKS
Per Santa Clara County Public Health Order announcement on August 2, 2021.
Regardless of vaccination status, all persons must wear face coverings at all times when indoors.
Santa Clara County Exemptions to mask requirements for your event experience.
- Active Eating and Drinking. Masks may be removed while actively eating or drinking.
- Live or Recorded Performance. Performers at indoor live or recorded settings or events may remove their face coverings while actively performing or practicing. If they remove their face coverings, performers must maintain at least six feet of distance from attendees and employees and are encouraged to maintain as much distance from other performers as possible. Performers are strongly urged to be fully vaccinated, and to wear their face coverings to the greatest extent possible. Attendees and employees must remain masked while attending or working at the performance except when another exception applies.
State of California Department of Public Health Exemptions to masks:
- Persons younger than two years old.
- Persons with a medical condition, mental health condition, or disability that prevents wearing a mask.
- Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
HEALTH & SANITATION
The San Jose Theaters are dedicated to the highest level of health and sanitation standards as recommended by top industry experts. As we prepare to welcome you back to our venues, here’s what we’re doing to keep safety a top priority for all….
GBAC STAR™ Facility Accreditation
The collection of San Jose Theaters are among the first venues in the nation to achieve the GBAC STAR™, the cleaning industry’s only outbreak prevention, response and recovery accreditation. The GBAC STAR™ rating was achieved alongside the San Jose McEnery Convention Center, making San Jose the first Bay Area meetings campus to reach this standard.
Improved Air Quality Filtration
To ensure the air in our buildings is safe when you return, San Jose Theaters has improved the air quality at our venues by upgrading our air filtration filters over the standard code minimum. We’re using MERV 13 in occupant dense spaces, as recommended by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) for non-healthcare facilities.
Touchless Experience
To help reduce the amount of physical contact at San Jose Theaters, we’re creating a touchless experience with:
- Most concerts and events will offer mobile ticket delivery & cashless transactions at our venue box offices. (No printed tickets.)
- Most concerts and events will offer new security ticket scanners that create an efficient and seamless entry.
- Bars & Concessions are now cashless offering many digital options for purchasing food or beverages (Visa, Mastercard, American Express, Apple Pay, Google Pay)
